orthotelemed@gangahospital.com plastictelemed@gangahospital.com

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What are the benefits?

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What not to expect?

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How to Use?

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What is Telemedicine

Telemedicine is the use of telecommunication and information technologies in order to provide clinical health care at a distance. It helps eliminate distance barriers and can improve access to medical services with the help of interactive audio visual media for consulting and remote examination.

With the help of Telemedicine, patients and their families on obviate travel time and related stress. Likewise, specialist consultants using cutting edge technology can increase their reach and provide quality healthcare globally.

Ganga Telemedicine - Direct to Home

With a purpose of extending our services, we have initiated the process of telemedicine at our institute. This has been started with the intention of offering full-fledged telemedicine to our patients with the aim of enhancing patient experience.

With the Tele-consultation facility from Ganga Hospitals, you can interact with your consultant right at your living room, thereby cutting short the tedium of traveling long distances post op.


What are the benefits?

  • Personalized interaction with your consultant.
  • Minimize tedious journey.
  • Cost effective.
  • Minimized visits to the hospital.
  • Delivery of simple treatment solutions & advice.
  • What not to expect?

  • This is only a "preliminary" interactive session with the doctor and is not an alternative to direct medical consultation.
  • Tele-consultation portal does not diagnose, cure or prevent any disease but is used only for providing medical advice.
  • Hospital is not responsible for any type of effects or loss or damage created by the transmitted data.
  • How to use the Ganga Telemedicine facility?

  • At the time of discharge, you can check with your consultant whether you can avail the Teleconsultation facility of the hospital.
  • Once your consultant approves your request for Teleconsultation, the hospital staff shall facilitate the same depending upon the availability of a slot.
  • The minimum setup required to avail the Teleconsultation is
  • Core Duo System / Laptop, Minimum 2GB RAM / Webcam / Headset with Mike.
  • Internet line speed minimum 512 kbps.
  • You can also register and request for an appointment online through our website www.gangahospital.com/telemedicine.
  • Steps for Video Conference

  • Open the Internet Explorer (The application works well with IE Version 6 and above).
  • Please Allow the Active X controls to install if the system ask and Disable the POP up Blocker.
  • In the address bar please type
  • From the page, Click on "SOFTWARE DOWNLOAD" save the software and install.
  • After install the Software a shortcut will be created on your desktop with a name "Peoplelink Omnipresence".
  • Double click the icon and Enter Username and Password.
  • Click "Network" Button and change Server address to
  • Click Login.
  • Select the Room Name.
  • You will find a new page opening and you are in the conference.
  • * Please finish all the above mentioned steps at least 30 min prior to your appointment.
    * Once you have finished the consultation, you can logout giving prior information to doctor.


  • Kindly report for the Tele-consultation on time.
  • Please be precise and pass on important information in the order of priority. The advice given will depend upon the interaction made during the session.
  • Please scan all the reports and relevant documents and keep readily available with you prior to the consultation.
  • Kindly make maximum use of the time provided to you. It could be better if you could write down everything which you need to communicate to the consultant.
  • There is a facility to upload documents through this portal which you could judiciously avail.
  • If you have not been able to follow / understand what has been told, please clarify immediately.
  • Kindly get in touch with the Telemedicine Help Desk for any queries or assistance.
  • Email ids: orthotelemed@gangahospital.com